Terms & Conditions
Effective Date: October 5, 2026
These Terms & Conditions govern your use of the Crestwood General Contracting LLC (“Crestwood,” “we,” “us,” or “our”) website, services, forms, and communications.
Communications Consent
By providing your contact information and expressly consenting to communications from Crestwood General Contracting LLC, you authorize Crestwood to contact you at the telephone number, mobile number, and/or email address you provide, as applicable to the consent you have given.
Communications may include telephone calls, emails, SMS/MMS text messages, prerecorded or artificial voice messages, ringless voicemail messages, and other electronic communications.
Communications may relate to your inquiry, roof inspection, estimate, appointment, scheduling, project, requested services, customer service, follow-up, maintenance reminders, and other matters relating to Crestwood's products or services. Where you have expressly consented to marketing communications, messages may also include promotional offers and marketing communications.
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing communications is not a condition of purchasing any goods or services from Crestwood General Contracting LLC.
SMS/MMS Messaging
If you consent to receive SMS/MMS messages from Crestwood, message frequency may vary. Standard message and data rates may apply.
Reply STOP to any applicable text message to opt out of further SMS/MMS communications. Reply HELP for assistance.
After requesting to opt out, you may receive a final confirmation message. You may opt back in by providing consent again.
Wireless carriers are not liable for delayed or undelivered messages.
Communication Preferences
You may withdraw consent to receive applicable marketing communications at any time.
For SMS/MMS messages, reply STOP. For email marketing, use the unsubscribe option provided in the applicable email or contact us directly. For telephone or voice communications, you may request that Crestwood discontinue applicable marketing communications.
Crestwood may retain records of consent, communication preferences, and opt-out requests as reasonably necessary to maintain those preferences and comply with applicable requirements.
Opting out of marketing communications does not prevent Crestwood from communicating with you regarding an active request, appointment, contract, project, payment, warranty matter, or other necessary non-marketing business communication, as permitted by law.
Website and Services
Information on this website is provided for general informational purposes. Website information, advertisements, preliminary pricing, promotions, or other communications do not constitute a binding contract, estimate, warranty, or guarantee unless expressly included in a written agreement.
Specific project scope, materials, pricing, scheduling, warranties, payment terms, and other project requirements are governed by the applicable written estimate, proposal, contract, or warranty.
Changes
Crestwood may update these Terms & Conditions periodically. Updates will be posted on this page with a revised effective date.
Privacy Policy
Effective Date: October 5, 2026
Crestwood General Contracting LLC (“Crestwood,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, forms, telephone communications, email, SMS/MMS messages, and other interactions with Crestwood.
Information We Collect
We may collect information you voluntarily provide, including your name, telephone number, mobile number, email address, property or service address, information about your property or requested services, appointment information, project information, and communications with Crestwood.
We may also collect information regarding your communication preferences, consent to receive communications, and opt-out requests.
Our website may automatically collect certain technical information, including IP address, browser type, device information, website activity, and similar analytics information.
How We Use Information
We may use information to:
Respond to inquiries and requests
Schedule inspections and appointments
Prepare estimates and proposals
Provide roofing and contracting services
Communicate regarding appointments, projects, and services
Provide customer service and follow-up
Process payments and administer warranties
Maintain business records
Improve our website and services
Send marketing or promotional communications where appropriate consent has been obtained
Maintain records of communication consent and preferences
Comply with applicable legal requirements
Communications
Depending on the information and consent you provide, Crestwood may communicate with you through telephone calls, email, SMS/MMS text messages, prerecorded or artificial voice messages, ringless voicemail messages, or other electronic communications.
These communications may concern your inquiry, inspection, estimate, appointment, scheduling, project, services, customer support, follow-up, maintenance, or other matters relating to your relationship with Crestwood.
Marketing and promotional communications will be sent in accordance with applicable consent requirements.
Mobile Information and Messaging Consent
Crestwood General Contracting LLC does not sell or rent mobile telephone numbers, SMS/MMS opt-in information, or communication consent information.
Mobile information, including phone numbers and SMS/MMS consent information, will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers that assist Crestwood in providing communications, telecommunications, SMS/MMS messaging, email, customer relationship management, scheduling, website hosting, payment processing, or other services on our behalf, solely as reasonably necessary for those providers to perform services for Crestwood.
SMS/MMS opt-in consent and associated mobile telephone numbers will not be sold, rented, or transferred to unrelated third parties for their independent marketing or promotional purposes.
Service Providers
We may share information with vendors and service providers that perform legitimate business functions on our behalf, including communications providers, website hosting providers, CRM systems, scheduling providers, payment processors, analytics providers, and information technology providers.
We may also disclose information when required by law or when reasonably necessary to protect Crestwood, our customers, our employees, our property, or our legal rights.
Communication Choices
You may request to stop applicable marketing communications at any time.
For SMS/MMS messages, reply STOP. For marketing emails, use the unsubscribe option included in the applicable email. You may also contact Crestwood directly to update your communication preferences.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no electronic communication, transmission, or storage system can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.